WHAT GeniusAI DOES
1. Knowledge & Operations Intelligence
Our internal Knowledge Agent gives every team instant access to workflows, procedures, and documentation 24/7, in 190+ languages.
It delivers consistent answers, step-by-step guidance, and full operational clarity across the company.
2. Predictive CRM & Player Intelligence
AI-driven behavioural analysis strengthens retention and personalisation with:
This transforms GeniusBet into a self-optimising customer ecosystem.
3. Marketing Growth Automation
GeniusAI powers our marketing engine with:
A full growth loop, running 24/7.
4. Hyper-Automation Across Departments
GeniusAI builds a unified automation layer that connects every system inside GeniusBet:
Processes chain themselves automatically (e.g., KYC → CRM update → bonus → support ticket → voice call) with no manual intervention.
Actions trigger actions.
Systems talk to each other in real time.
This creates one cohesive, intelligent operational engine.
5. AI Voice Agent
Fully integrated with all internal systems, our Voice Agent handles:
Voice becomes an operational tool, not just support.
6. Multichannel Support Intelligence
Our Support Agent manages:
It works continuously, escalating only complex cases to human agents.
7. Multilingual & Multimodal AI
Every AI agent operates across:
All connected through one unified intelligence layer.
HOW GeniusAI FITS INTO THE GENIUSBET ECOSYSTEM
GeniusAI amplifies Genius360.
It enhances:
It is the intelligence layer powering GeniusBet’s global expansion.
Responsible & Safe AI
GeniusAI is built with strict principles of:
AI is engineered responsibly at every level.